Palazzo Santamarina Luxury Suite & Spa

“The hotel appealed to me very much. It’s practically right in the center, yet slightly tucked away thanks to being accessed through a narrow street off the main road, so you don’t hear the street noise. From the moment we entered, we were welcomed by extremely kind, smiling, and helpful ladies. The room and bathroom were clean and cozy. In the room, a plate of fruit was waiting for us, which was a very nice touch. Thank you very much also for accommodating my diet. Special gluten-free arancini, a croissant, and small pastries were brought just for me – that was very thoughtful. In addition, breakfast included bread, scrambled eggs, sausages, fruit, and avocado. Another advantage was freshly squeezed orange juice made to order. If I ever return to Palermo, I will definitely choose this hotel again.”

“I feel like I absolutely lucked out finding this place at the last minute. The rooms have all the mod cons and the beds are super comfortable. The breakfast on the third floor overlooking Palermo was spectacular. The breakfast buffet staff were so friendly and welcoming- and they remembered your food preferences as soon as you walked in. The breakfast offers a variety of choices, including eggs, bacon, breads, pastries, fruit, yogurt, and delicious coffee-and fresh squeezed orange juice. But most importantly, it was the level of service I received while I was there. Federico went above and beyond to ensure that I had everything I needed for a comfortable stay- including arranging a taxi to the airport for a 4 am flight. They even provided a breakfast box before I left. Federico did everything with so much kindness and a smile, as did all the staff. I returned here for the last leg of my trip for a couple of extra days and I honestly think that staying at this hotel made all the difference to my first experience staying in Palermo”

“Stayed only one night, wish we had stayed longer. Great location. Staff was attentive, service was fantastic. Spa/Salon was great, I utilized the jacuzzi (30°), the salt and dry saunas. I then had a massage by Luisa, which was unlike any I've had before. When finished I literally said 'Nooooo'! Book with her. You'll love her. Breakfast was on the terrace overlooking the Teatro Massimo! I would stay again, for sure.”

“Great stay in December. Staff are very friendly and helpful. Breakfast was great in the rooftop terrace. Our room could have done with some hooks for hanging things like gowns near the bed for example and near the hot tub. We didn't like the fact that to use the pool it’s an additional (high) fee. It would have been €110 for a swim! Perfect location to visit monuments etc. We may stay again but the high price of use of the pool could make us consider another hotel. It should be included. It’s a pity. A swim every day would have cost hundreds of euros!”

“The hotel is located in the heart of the historic center, very close to all the sights. Its beautiful architecture will charm you as soon as you arrive. The staff is very nice and helpful, we arrived at half past one at night and even though the reception was already closed, the staff was waiting for us to check us in. Breakfast is on the top floor with a beautiful view of the old town. We also used the fitness center, which is very functionally equipped. We felt very good there and would love to come back.”

“Old palazzo renovated with respect for the historical elements. Part of the property is a small hotel. Luxurious large rooms. Good breakfast. High level of hospitality. We appreciated the efforts made by the staff.”

“I had a wonderful massage with Irene today. She was professional, attentive, and made me feel completely relaxed throughout the session. Her technique was excellent, and she knew exactly how to relieve the tension in my legs!”

“Wonderful experience at Palazzo Santamarina. The staff were very considerate , and highly communicative. Our room was beautiful, and very clean. We used the thermal spa rooms and they were an absolute treat. Highly recommend this wonderful place for a stay in Palermo. It is right in the centre of the old city which gives you great access to city and restaurants well into the evening. It’s the place to stay!”